Privacy Policy

At Active8 Sheffield, we take your privacy seriously and will ensure your personal information is kept secure. When you fill out the contact form, you have opted in to sharing your details with us as an organisation. Please contact us to withdraw this consent at any time or discuss this in further detail, you may ask to view the privacy notice in full at any time by speaking to a member of staff on reception.

We need to process information about you or your child for the following reasons:

Contractual purposes – To provide the centre activity you have requested, communicate with you about this activity, and to make you aware of any changes to our terms and conditions.

Legitimate interests – To meet the legitimate aims of the centre and ensure you are well supported and safe whilst using our centres. This includes responding to any comments, questions or complaints you may send us, as well as maintaining activity attendance records and contact details for emergency purposes.

Legal Reasons – To comply with applicable laws and protect centre interests and legal rights. This includes, but is not limited to the use of your information relating to legal claims and compliance and regulatory.

Marketing – With your consent, we may send you information by email, SMS or via social media about the centre news, activities, products and opportunities that we think will be of interest to you. You can ask us to stop sending you this information at any point by amending your preferences with one of our reception team.

You have the right to object to any of the above uses of your information by contacting us. Please note that in some cases, this may affect our ability to carry out the things we need to do for you to take part in the activity at the centre.

We will not share your information with any other organisations except with your consent or in exceptional/emergency circumstances where we believe that the sharing of information about you is vital to protect you, your child or another person.

You have the right to see the personal information we hold about you.  You can access this at any time to view/amend/delete the information we hold about you by speaking to one of our reception team. You can also request a copy of any other information we hold by writing to us. If we do hold other information about you, you can ask us to delete it or correct any inaccuracies. We will either make the requested amendments or provide an explanation as to why we are not making changes.

We keep our privacy notices under regular review. This privacy notice was last updated on 31st May 2018.

For further information contact us on 01142 402308 (Option 2) or